Frequently Asked Questions

 

  • How can I purchase music licenses in this website?

    Step By Step:
    Browse the catalogue to choose the right music for your projects: you can download the watermarked file for testing.
    When you have choosen the track you are interested in go to the BUY page.
    Fill the form and send it.
    In the next page you will be prompted to go to payment page
    Choose the right amount from the Paypal drop down button. You will be taken to Paypal page for secure payment processing.
    When payment is finished you will receive in a short time a link to download the track and a mail with order invoice.
    To avoid delays in processing your order please choose carefully the right payment in the Paypal button, and if you have to pay VAT or not: you can find detailed instructions here below.

    Do I have to pay VAT ?

    We are located in Italy so we follow the European Union VAT rules which means that:
    • If you are located in Italy, you will pay 22% taxes (regardless the fact you are a company or not... but you can get it back if you're a company)
    • If you are located in an European Union country and didn't specify your VAT number on the checkout process, choose the Paypal option with  22% VAT taxes added
    • If you are located in an European Union country and specified your VAT number on the checkout process, choose the Paypal option without VAT.
    • If you are located out of the European Union, the price will always be tax free

    What Currency do you Use?

    All prices are listed in EURO.

    Do you have a refund policy?

    After you purchase and download the file we can not offer a refund.

    Can I download the preview audio to check if they fit my project?

    Of course! You can download our watermarked files to test if they fit your project. Register to create a FREE account and then just click the little down arrow at the right of each player.
    If it fits your needs you can purchase the high quality file. PLEASE NOTE: the preview files are exactly like the high quality (length, volume and dynamics). that means you can full test in your video montage before buying.

     

    Can I use the files downloaded from the website (watermarked) for my private/commercial video?

    No, these files , free to download on  this website are for internal testing only and cannot be used for anything else; for example youtube videos, unlicensed use in advertisements, commercials, video synchronization.
  • In what file format will you deliver the track?

    After your purchase, you will receive a link to download a high quality .wav file.

    I see you have different versions in some tracks: do I have to buy different licenses for them?

    No. When you purchase a license for a track all the different versions will be sent to you .(some tracks have up to 8 different versions).

  • What royalty free music is NOT?

    Royalty free is not Copyright free: it's protected and copyrighted by the composers who created it. They only allow people to use the music by selling them  a license.
    Royalty free music is not Free music: it means it's free from royalties: when you purchase a license you don't have to come back and pay royalties like in needle drop,
    Royalty free music is not something you can buy and it's yours: you buy a license to use the music in your projects in accordance with the license you bought.

    Is all of your Production Music original?

    Of course YES. No one of our tracks can be found in any other music library and all of them belong exclusively to Orla snc.

  • What can I do with your free sound effects ?

    You can use the Sound Effects with any type of Media Project such as TV/Radio program and TV/Radio advertising, DVD or CD Mass Duplication, Theatrical/Film, iPhone / iPad /Smartphone applications and games, and webbased online video games.

    What can't I do with your free sound effects ?

    You may not upload the Sound effects to websites, torrents, portals etc. for download: if you find them useful share the links.
    You may not sell, transfer, or sublease the Sound effects to any other party.
    You may not resell the Sound effects by themself or as part of a package except as embodied within your own Project.
    You may not resell the Sound effects individually or as part of any product such as Sound Effects compilation or Sound Effects library.
    You may not resell the Sound effects as your own Sound Effects, even if it has been transformed, modified, remixed or edited in any way, or if you add other instruments or a voice to the sound effects.

    Do I have to pay a license to your free sound effects ?

    You don’t have to pay license to Orla snc for this usage.

    Ownership ?

    Orla snc is and remains the owner of all right of the Sound effects, including without limitation any copyrights therein.